PRIVACY POLICY

---

  Light Works Group LLC operates tellthem.io and offers The Tell Them Template™ leadership-communication education, related tools, live sessions, assessments, and support. In this Privacy Policy, “Tell Them,” “we,” “us,” and “our” refer to Light Works Group LLC.

  We may collect information that you provide directly, including your name, email address, telephone number, billing address, organization, job title, application or inquiry responses, course activity, assessment information, survey responses, testimonials, support requests, and communications with us.

We may also collect transaction information. Payments are processed by third-party payment processors. We generally do not receive or store your complete payment-card number.

When you use the website or course platform, we and our service providers may automatically collect device and usage information such as your IP address, browser type, pages viewed, referring page, approximate location, timestamps, and cookie or similar identifier information.

  Tell Them may invite participants to submit real leadership or communication situations. Do not submit trade secrets, privileged material, medical information, government identification numbers, financial-account information, or other highly sensitive personal information. Remove employee names and other identifying details whenever possible. You are responsible for having the authority to share any workplace information you provide and for complying with your employer’s policies and applicable law.

 We may use personal information to provide and administer the website, course, tools, assessments, live sessions, and support; process purchases; communicate about your account and participation; personalize learning and implementation support; improve our materials and services; maintain security and prevent fraud; comply with legal obligations; and, with appropriate permission, send promotional  

  We may share information with service providers that support payment processing, website hosting, course delivery, email, scheduling, video conferencing, analytics, customer relationship management, cloud storage, professional services, and security. These providers may use information only as permitted by their agreements with us and applicable law.

We may also disclose information when reasonably necessary to comply with law or legal process, protect rights or safety, investigate misuse or fraud, or complete a merger, financing, acquisition, reorganization, or sale of all or part of the business.

We do not sell personal information for money. If our data practices later constitute “selling,” “sharing,” or targeted advertising under an applicable privacy law, we will provide any notices and choices required by that law.

  We may use necessary cookies to operate the site and optional analytics or advertising technologies to understand use and improve marketing. Where required, visitors will be offered choices regarding nonessential cookies. You may also control cookies through your browser, although disabling necessary cookies may prevent parts of the site from functioning.

  You may unsubscribe from promotional email by using the unsubscribe link in the message or contacting [SUPPORT EMAIL]. We may still send transactional or service messages concerning a purchase, account, course access, security, or requested support.

 We retain information for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining business and tax records, resolving disputes, enforcing agreements, and complying with law. We use reasonable administrative, technical, and organizational safeguards. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

  Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or restrict certain processing. To make a request, contact [PRIVACY EMAIL]. We may need to verify your identity and may retain information when permitted or required by law. You may also update certain account information directly through the course platform.

  The website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. Course purchases and accounts are limited to persons age 18 or older unless we expressly agree otherwise in writing.

  Our operations are based in the United States. If you access the services from another country, your information may be transferred to and processed in the United States and other locations where our service providers operate, subject to applicable law.

  The website or course may link to third-party services. Their privacy practices are governed by their own policies, not this one.

Our test prep courses are tailored to meet the specific needs of each student. Our experienced instructors work with students to create customized study plans that focus on areas where they need the most improvement.

 Light Works Group LLC
[BUSINESS MAILING ADDRESS]